The Newcastle upon Tyne Hospitals NHS Foundation Trust is committed to safeguarding the privacy of our website visitors.
Information we collect about visitors
Visitors who are not logged in
When someone visits transplant-resource.newcastle-hospitals.nhs.uk without logging in to use the Patient Workbook, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and we collect this information in a way which does not identify anyone.
As with the majority of websites, there are some types of information which will be automatically tracked. This includes information about your computer and about your visits to and use of this website, such as your IP address, the website you have come from, the type of browser you are using, the searches you carry out, the length of your visit on our site and the number of pages you viewed.
We use this data internally to understand what kinds of information our visitors are looking for so that we can continually improve the content we provide on our website. This information does not contain any personal details and so you cannot be identified in any way.
Visitors who are logged in
If you have been provided with a unique URL and login to use this website, we’ll use that to collect and store some information about you as you work through the Patient Workbook. This data includes:
- who you are, including your name and email address.
- which other accounts are ‘connected’ to you, like you carer and other members of your support network.
- your progress through the Workbook, i.e. how many chapters and pages you’ve completed
- your interaction with the Workbook, i.e. how many of the recap pages you’ve completed, and what your selections were
When you’ve finished working through the Workbook, we’ll send a copy of your data to the transplant team at the Freeman Hospital. They’ll use this information to create a better experience for you during the assessment week.
Please remember the Internet is not always a secure medium and if you’re not sure about submitting any information, please contact us by post or telephone via our switchboard (0191) 233 6161 instead.
Cookies
We use Google Analytics to create reports to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies – small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why:
| Cookie name | What it’s used for |
| wordpress_[hash] | Used to store the authentication details on login. The authentication details include the username and double hashed copy of the password/pin. |
| wordpress_logged_in_[hash] | Used to indicate when you’re logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in. |
| wordpress_test_cookie | Used to check if the cookies are enabled on the browser to provide appropriate user experience. This cookie is used on the front-end, even if you are not logged in. |
Links to other websites
This website contains links to other external websites. We’re not responsible for the content or reliability of the linked websites, nor are we responsible for the privacy policies or practices of these websites. We have no control over the availability of these linked websites and as such cannot guarantee that these links will work all of the time.
Accuracy of Information
Although every effort is made to provide information that is accurate and up to date at the time of publication, changes in information, policies and protocols do occur which may not be immediately reflected in the content of our website. As such, we reserve the right to make changes to our website at any time.
Copyright
All copyright in this website rests with The Newcastle upon Tyne Hospitals NHS Foundation Trust unless otherwise indicated.
Information provided on our website does not constitute medical or professional advice and if you have any particular queries or concerns regarding your health or treatment, these should be raised with an appropriate healthcare professional.
Policy amendments
We may update our Privacy Notice from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.